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A Changing of the Guard: An Interview with Tim Greenhalgh, New Chairman of Fitch
The last 20 years have been a time of incredible upheaval in the retail order. So with the recent announcement of a new chairman at retail design agency Fitch, I was curious to hear the perspective of...
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Re-Urbanizing America
Suburban Sprawl Gives Way to the Not-So-Mean Streets of the Big City The Great American Dream isn’t dead, but it’s certainly on life support. After decades of unprecedented growth, suburbia has been...
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Three Dirty Little Secrets
GlobalShop, the retail design expo, had its three-day extravaganza in Las Vegas the middle of March. Like Euroshop, its continental counterpart, it is a gathering of brick-and-mortar assets: flooring...
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Three Strikes and He’s Out!
Strike One Spotty performance going into the recession and poor performance coming out. Target Stores and its web business have been poorly positioned from a merchandise trend and strategic standpoint,...
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CVS: Blowing Smoke? Or Truly Concerned for our Health?
I resent the fact that I can’t walk down a street in New York City without breathing in a potentially lethal amount of second-hand smoke. So imagine my satisfaction when, on February 5, CVS announced...
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Dear Doug – An Open Letter to Doug McMillon, the New President & CEO of Walmart
By now you’ve been in the corner cubicle in beautiful downtown Bentonville for a few weeks, so congratulations on being only the fifth president in the history of Walmart. It’s a big job, running the...
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Is Joe Fresh Still Fresh Enough?
I heard good things about Joe Fresh from a friend a couple of years ago, so I visited the Madison Avenue store, which initially opened in October, 2011 as a pop-up. It was a bright, fun place in a...
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A Hopeful Look at the US Department Store in 2014
Creative destruction, change management, business transformation —call it what you will, but something’s underfoot in the department store channel. After decades of ceding market share to specialty...
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Lessons from Offshore
Lesson #1 – Returning Turtles “Organized retail” is the term we use to describe modern trade in the emerging market. It is an explosion that has quietly been transforming access to goods across the...
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Who Will Buy?
Uber.com Millennials Opt In To a Rent-a-World Who will buy this beautiful morning? What about renting it? What about renting it on Airbnb? What if you could rent this beautiful morning with clean...
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Lessons in Luxury From the Middle Eastern Souks
Why is buying fine jewelry in the Western World such an intimidating and utilitarian experience? A beautiful piece of jewelry is sensual, romantic, seductive. Why do we feel like we’re purchasing...
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Target’s Big Leap of Faith
Not long ago, Brian Cornell was appointed Target’s CEO, becoming the retailer’s first CEO hired from the outside instead of being appointed from within the company’s hierarchy. At any company, when a...
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